Frequently Asked Questions

Everything you need to know about shopping at Materialhunt

What shipping methods do you offer?

We provide standard and expedited shipping options across the globe. Delivery times vary by location, but most domestic orders arrive within 3-5 business days.

How can I track my order status?

Once your order has shipped, you will receive an email notification with a tracking number and a link to our carrier's website to monitor your package's progress.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to be eligible for a full refund or exchange.

Which payment methods do you accept?

Materialhunt accepts all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Are the products on Materialhunt authentic and high quality?

Yes, we source our inventory directly from verified manufacturers and distributors to ensure that every item meets our strict quality and authenticity standards.

Can I cancel or modify my order after it has been placed?

Orders can be modified or canceled within 1 hour of placement. After this window, the order enters our fulfillment process and can no longer be changed.